REFUND & RETURN POLICY

Please read our return and exchange policy carefully to avoid any inconvenience. We hope you enjoy your shopping experience.
1. Return and Exchange Conditions
– Returns may be requested within 30 days of receiving the item
– Items must be unused and in their original condition
– Custom-made, promotional, and wholesale items are non-returnable and non-exchangeable

2. Return Process
– Please contact us first and provide your order number
– Unless the item is defective or was shipped incorrectly, the buyer is responsible for return shipping costs

3. Refunds
– Refunds will be processed within 3–5 business days after inspection
– Refunds will be issued to the original payment method; shipping costs are non-refundable

4. Defective/Incorrect Items
– Please contact us within 7 days of receiving the item and provide photos
– We offer free replacement or partial compensation

5. Exceptions
– Returns due to misuse, accidental damage, or normal wear and tear will not be accepted
– We are not liable for lost or delayed return shipments